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Sri Lanka's mobile phone operators have declined to respond to accusations by newest market entrant, India's Bharti Airtel, that they are resorting to interconnectivity sabotage, citing a gag order by the regulator.

Company officials said the Telecommunication and Regulatory Commission (TRC) has asked celcos not to comment on recent accusations by Bharti Airtel that it was not getting enough interconnectivity by the existing four cellular operators.

"We have been requested by the regulator not to make any comments," said Duminda Ratnayake, chief executive of Tigo, owned by Luxembourg-based Millicom International Cellular SA.

The executive director of Bharti Airtel K. Srinivas had told the state owned Daily News in an interview that, during the busy hours only 30 percent of calls generated from Airtel phones get connected to other networks.

Only 50 percent of required capacity is provided to Airtel by the existing service providers, Srinivas alleged.

"These include the provision of required capacity at other operator networks as well as provision of physical access to infrastructure up-gradation at their locations," Srinivas told the Daily News.

"These two activities are fundamental obligations of a service provider in the interest of providing customer welfare, but other operators have not paid any heed to this.”

Dialog, the largest celco in Sri Lanka with a customer base exceeding five million subscribers, maintained it had done enough to give interconnectivity.

"We have given ample interconnectivity to Bharti Airtel," said Nushad Perera, chief marketing officer of Dialog Telekom, a unit of Telekom Malaysia.

"We met at the TRC last week (all celco operators including Airtel) and we took a decision not make any comments regarding this issue."

Priyantha Kariyapperuma, director general of the TRC, was not available for comment, and neither was Suren Amarasekera, chief executive officer of Mobitel.

Earlier this year Indian telecom giant Bharti Airtel became the fifth entrant into Sri Lanka's once highly profitable, but now cut-throat, cellular market.

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